TERMS AND CONDITIONS

Entry to the performance site constitutes an agreement to the terms and conditions outlined below.

Jordan World Circus has taken every reasonable precaution to ensure the safety and security of patrons attending performances and will continue to provide the highest quality of customer care is made when dealing with customer related issues.

  1. Jordan World Circus shall not be held liable for injury, death, damage, loss, accident, delays or irregularity which may be occurred by either persons or defect in any venue or facilities used by the circus. We do not accept liability for additional expenses or inconveniences caused directly or indirectly by events which are beyond our control or are not preventable by reasonable diligence on our part including but not limited to war, civil disturbance, fire, floods, severe weather, acts of God, acts of government or any other authorities, accidents to or failure of machinery or equipment.
  2. Due to international copyright law, the use of video recordings or professional photography is strictly prohibited (phone cameras are permitted).
  3. Jordan World Circus is not responsible for issues arising at the performance to the behavior of other patrons. (Jordan World Circus will do its best to resolve issues as best as reasonably possible).
  4. All sales are final. Cancellation of an order is not permitted after the order is processed.
  5. All prices are listed in US dollars (USD).
  6. Children’s pricing is from 3 years to 12 years inclusive.
  7. Discount tickets, give away tickets, and any other ticket offers are non-refundable, and the resale is strictly prohibited.
  8. Coupons may be distributed in your area. Coupons may be used ONE PER ORDER. Coupons may be redeemed one time only by each purchaser.
  9. In the case of a resold ticket, Jordan World Circus reserves the right to refuse entry or refund. The bearer of the ticket may also be denied entry to the performance.
  10. Jordan World Circus and any event personnel reserve the right to cancel performances, change show details (pricing, location, venue, capacity, cast, showtimes & date) and refuse entry to any ticket holder at any time without notice.
  11. If a performance is cancelled moments before or during a performance, Tickets will be honored at a subsequent performance. Ticket Holders should email tickets@jordancircus.com to reschedule their tickets. 
  12. Acts are subject to change and “Jordan World Circus” reserves the right to alter the content of the show at any time without notice. This is not grounds for a refund.
  13. A convenience fee will be charged and will appear on your merchant credit card along with your order charges. The total amount is shown at checkout. By agreeing to these terms, you signify that you have understood and accepted to this Convenience fee. In most situations, a Convenience fee is always added to the price of the ticket. We make every effort to keep this Convenience charge minimal. This fee covers some overhead costs such as, web hosting, security, PCI compliance, customer phone and live chat support.
  14. By participating in any “Jordan World Circus” activity on Facebook or any other social media sites, you agree to do so in a respectful manner. “Jordan World Circus” reserves the right to remove any content that is deemed defamatory, offensive or a conflict of interest. “Jordan World Circus” reserves the right to remove irrelevant content deemed to consist of spam. “Jordan World Circus” also reserves the right to block individuals at any time or who repeatedly ignore the guidelines without further notice.
  15. All merchandise is non-refundable, and there are no exchanges or upgrades.
  16. Special lighting effects may be used during Jordan World Circus performance, such as but not limited to strobes, lasers or smoke effects
  17. Tickets are not refundable. In the event of a show cancellation or postponement, ticket holders may reschedule their tickets for a subsequent performance.
  18. Online Ticketing Fees are not refundable under any circumstances. These fees are consumed at the time of purchase for services provided by the credit card processing company, gateway, security and web hosting providers.